Privacy Policy
How CAH Tech Computer Repair LLC collects, uses, and protects your personal information
Data Protection
Secure Storage
Transparency
Your Rights
Effective Date: January 1, 2026
Last Updated: March 25, 2026
CAH Tech Computer Repair LLC ("we," "our," or "CAH Tech") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1Information We Collect
Personal Information
We may collect the following personal information:
- •Name, email address, phone number, and physical address
- •Payment information (processed securely through third-party payment processors)
- •Device information (make, model, serial number, operating system)
- •Service history and repair notes
Technical Data
When you visit our website, we automatically collect:
- •IP address, browser type, and operating system
- •Pages visited, time spent on pages, and referring website
- •Cookies and similar tracking technologies
Device Access Data
During repair services, we may access data on your device necessary to diagnose and fix issues, including system logs, installed software, and configuration settings.
2How We Use Your Information
We use the information we collect to:
- •Provide, maintain, and improve our repair and IT support services
- •Process payments and send receipts
- •Communicate with you about appointments, service updates, and support
- •Send marketing communications (with your consent)
- •Analyze website usage to improve user experience
- •Comply with legal obligations and resolve disputes
3How We Share Your Information
We do not sell your personal information. We may share your information with:
- •Service Providers: Third-party vendors who help us operate our business (payment processors, scheduling platforms, email services)
- •Legal Requirements: When required by law, court order, or government regulation
- •Business Transfers: In connection with a merger, sale, or acquisition of our business
- •With Your Consent: When you explicitly authorize us to share your information
4Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- •Encryption of data in transit and at rest
- •Secure storage of physical records
- •Limited access to personal information on a need-to-know basis
- •Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records are typically retained for 7 years for warranty and legal purposes. When data is no longer needed, we securely delete or anonymize it.
6Your Privacy Rights
Your Privacy Rights
As a user of our services, you have the right to:
- •Know what personal information we collect, use, and disclose
- •Request deletion of your personal information
- •Opt-out of the sale of your personal information (we do not sell personal information)
- •Non-discrimination for exercising your privacy rights
To Exercise Your Rights:
Contact us at [email protected] or call 404-625-9095. We will respond to your request within 30 days.
7Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
We use analytics services (such as Google Analytics) to understand how visitors use our website. These services may collect information about your device and browsing behavior.
8SMS Marketing & Text Messaging
Program Description
CAH Tech Computer Repair LLC may send you SMS (text message) communications for appointment reminders, service updates, booking confirmations, and promotional offers. Message frequency varies based on your interactions with our services.
Consent
By providing your mobile phone number and opting in to receive text messages — whether through our website booking form, a verbal agreement, or any other means — you expressly consent to receive SMS messages from CAH Tech Computer Repair LLC. You are not required to consent to receive text messages as a condition of purchasing any goods or services.
Types of Messages
We may send the following types of SMS messages:
- •Transactional: Appointment confirmations, reminders, technician arrival notifications, and service completion updates
- •Promotional: Special offers, discounts, and service announcements (only with your explicit consent)
- •Customer Support: Responses to your inquiries and follow-up communications regarding your service
Message & Data Rates
Message and data rates may apply. These charges are billed by your mobile carrier and are not controlled by CAH Tech. Please check with your carrier for details on your plan's messaging rates.
Opting Out
You may opt out of receiving SMS messages from us at any time by:
- •Replying STOP to any text message we send you
- •Contacting us at [email protected]
- •Calling us at 404-625-9095
After you send STOP, you will receive one final confirmation message and then no further SMS messages will be sent. To re-subscribe, reply START or contact us directly.
Help
For help with our SMS program, reply HELP to any of our messages or contact us at [email protected] or 404-625-9095.
Data Sharing
We do not share, sell, rent, or trade your mobile phone number or SMS opt-in data with third parties for their marketing purposes. Your phone number is used solely to communicate with you about our services as described in this policy. Information shared with our SMS service providers is limited to what is necessary to deliver messages on our behalf. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Supported Carriers
Our SMS program is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, and others. Carrier support may vary.
9Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
11Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
CAH Tech Computer Repair LLC
Email: [email protected]
Phone: 404-625-9095
Service Area: Northeast Atlanta, Georgia
This Privacy Policy was last updated on March 25, 2026